TERMS & CONDITIONS
Eligibility to Purchase
To make purchases on The September website, you are required to register by creating an account and to provide information about yourself. You will be required to supply your real name, phone number, e-mail address and other relevant information. You will be required to provide payment details that you represent are valid and correct and confirm that you are the person referred to in the billing address. You agree that we may use your information to provide anti-fraud checks.
Anyone under the age of 18 requires a parents’ approval prior to registering.
All trademarks, tradenames and photography are the property of The September. To help ensure that your shopping experience is safe, simple and secure The September uses Secure Socket Layer (SSL) technology.
Creating an Account
To use some of the services or features made available to you on this Site you will need to register for an account. When you register you are required to provide information about yourself that is true, accurate, current, and complete in all respects. Should any of your registration information change, please notify us immediately at the following e-mail address: email@example.com. We may also change registration requirements from time to time.
At The September, we love to share news about new arrivals, events, promotions, and fashion for living beautifully. By signing up to our newsletter, you are agreeing to receive emails from The September. You may unsubscribe at any time. You will enjoy a 15% off discount when signing up for our newsletter. You will receive the welcome discount code via email after signing up. Please check your junk mail and add us to your address list to ensure receipt of all future emails. The discount code can be applied to your first regular priced purchase. The discount code is limited to one use per customer and cannot be combined with any other offer, promotion, discount, code, or coupon, including the purchase of a gift card. This offer is non-transferable.
The September is an authorized distributor for all of the Designer brands we carry. For that reason, we are able to guarantee that all of the product on our website are 100% authentic.
All orders are subject to acceptance and availability. Items in your shopping cart are not reserved and may be purchased by other customers. The September offers items for sale that are available for immediate delivery from our distribution center. In addition, some items will ship from our brand partners direct to our customers. We also offer the ability to pre-order and pre-pay for items that are not yet received in our distribution center. If you pre-order an item and for any reason it becomes unavailable, a full refund will be provided. The September may be required to cancel your order and refund payment due to pricing errors, unavailability of inventory or for any other reason. Orders can be cancelled up to 1 hour after being placed. Please contact customer care to cancel. If you wish to cancel your order outside of our customer care operating hours, we will be unable to cancel your order.
We are happy to offer complimentary gift-wrapping. This option can be selected during check-out.
Prices shown on the site are in CAD Dollars and are exclusive of taxes. In Canada, Provincial sales taxes will be applied at checkout. If you are located in the United States, prices are shown in USD and are exclusive of taxes. State taxes are not charged on orders purchased in USD and shipping to the United States. From time to time, prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.
Taxes & Duties
Items displayed on The September website do not include taxes or duty.
For orders within Canada, taxes are calculated at check-out. There are no additional duty or shipping costs.
For orders to the United States, there are no additional duties and no state taxes charged on orders under $800CAD. For orders above this threshold duties will be collected at the time of delivery or billed thereafter by the courier.
For International orders, no sales tax will be charged. Duties will be collected by the carrier at time of delivery or billed thereafter.
When an item is on sale, we would be happy to accept the return of unworn, undamaged sale product within 30 days of purchase, for a refund or size exchange. When a sale item is indicated as Final Sale, we will accept a size exchange, but free returns are not applicable. Shipping fees will apply to all size exchanges for Final Sale items. Final Sale information is noted on the product page, during checkout and will appear on your order confirmation. If an unauthorized Final Sale purchase is returned to The September, it will be returned and freight will be charged to the customer.
Sale Price Adjustment
The September would be happy to offer a sale price adjustment on any regular priced item purchased 3 days prior to the commencement of a sale. Please note that the exact style and size of an item must be available for purchase at the time of your request. All price adjustments will be issued as a store credit. Once an item has been purchased at a sale price, no price adjustment will be offered if the item is further reduced. We are unable to offer a price adjustment on items purchased prior to a limited time promotion.
Promotional Codes are valid on qualifying items purchased online at www.theseptember.com. Promotional Codes are non-transferable, and may not be resold. They may not be combined with any other offer or promotion. Limit one Promotional Code per transaction. The value of the Promotional Code will be subtracted from any refund of items purchased using the Promotional Code. The September reserves the right to modify or cancel the Promotional Code at any time.
Promotional Gift Cards
As of September 1, 2017 blue promotional gift cards have expired and can no longer be redeemed for product at The September.
Reward Points Usage
In order to participate in our Rewards Point Loyalty program (Polka-Dot-Points), you must create an account. No sign up is required to access the Rewards Point Loyalty Program, you automatically start collecting points once an account has been created and an order is placed. Maximum points to be applied to each purchase are 10,000 points. Birthday rewards points gifted by The September are non-transferable. Reward points can be redeemed and used towards purchases with a value of $101 or more before applicable taxes.
The September has made every effort to display product as accurately as possible. As colours vary on computer screens, we cannot guarantee that your monitor will accurately display the colour of the product.
The September is governed by the laws of Ontario, Canada.